1

Do not override Affected Groups on edit of an incident


D
denis.anfertev@five9.com

We would like to have an option to not override Affected Groups during edit of an incident.
Scenario:
1. Incident created with component1 and group1 and group2. Group1 and group2 were automatically selected based on component selection.
2. We want to update the incident and remove component1, add component2, but keep group1 and group2 in the incident. If we make such update now, selected groups will be overridden based on component2(group3 and group4).
Actual result:
* the incident with component2 and group3 and group4
Expected result:
* the incident with component2 and group1 and group2

A

Activity Newest / Oldest

C

Customer Success

Status changed to: Under review