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Took a while for me to actually find the documentation page. I see now that its accessed via the "Knowledgebase" Link in the...
Allow fields to be mandatory when submitting an incident, such as choosing a notification group. Today, if we open an incident...
The Field external id is only visible if you edit the incident. Can you make it always visible when looking at the incident...
If you review our Legacy Dashboard, you can see the platforms name (circled in red). However, in the new version 4, you do not...
As said in title, in addition to Slack, it would be helpful to have an integration with Google's "Google Chat" service, similar...
As our organization is very large and utilizes multiple Slack channels and leverages many Google Calendars between users, and...
When creating a new Incident the Update Type defaults to Informational and cannot be changed. When updating the ticket...
There is a Macro for Component Status, but not for the Incident Update Type. I need an email to the Customer to be able to...
Allow us to select a second instance of a Beacon, whereby One instance, like Office 365 with OneDrive, SharePoint, and Teams,...
Create a public widget similar to the view in the administration ->services area that shows the current status and historical...
