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Add a "Bounced" email report
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Fred Fischer |
It appears bounced emails get blocked. Is it possible to get a new report added? One for Bounced emails? It is not something we can readily see from our side but if there were a report, we could address the issue.
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Fred Fischer
****Please up the urgency on this request.****
Just ran across an issue with one of the incident notifications. It appears that it "bounced" back on 6/12/23. Last week received an internal ticket where the user reports not receiving their notifications. Today, we received two for the same day ... and we discovered was that it was the same StatusCast incident notification. We have pieced together that there were 59 emails and/or distribution lists that were bounced back and have not been receiving proper notification.
We NEED to be able to pull a bounced email report. It is imperative for us to keep our recipients proper informed.
Please up the urgency on this request.
Customer Success
Status changed to: Under review