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In Email templates, add a Macro to insert initial incident message

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Karl Gagnon

The macro let us add incident fields. The IncidentUpdate.Text macro will populate the Latest Incident message. Looking to add the initial incident message. The first Incident message posted. This macro don't exist.

A

Activity Newest / Oldest

C

Customer Success

{{ Incident.InitialMessage }} has been added


C

Customer Success

Status changed to: Live

C

Customer Success

Status changed to: Planned

C

Customer Success

Planned Q4 2023/early Q1 2024.


D

StatusCast

Status changed to: Under review