In Email templates, add a Macro to insert initial incident message
Live
Karl Gagnon
The macro let us add incident fields. The IncidentUpdate.Text macro will populate the Latest Incident message. Looking to add the initial incident message. The first Incident message posted. This macro don't exist.
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Customer Success
{{ Incident.InitialMessage }} has been added
Customer Success
Status changed to: Live
Customer Success
Status changed to: Planned
Customer Success
Planned Q4 2023/early Q1 2024.
StatusCast
Status changed to: Under review